Licensing, implementation, migration and support for Freshservice, Freshdesk, Freshsales and Freshchat in Riyadh, Jeddah, Dammam and across Saudi Arabia.
Saudi programmes typically need bilingual Arabic and English employee and customer portals, Hijri-aware business hours and holiday calendars, and alignment with the Saudi PDPL and National Cybersecurity Authority controls when designing access, logging and retention.
We deliver Saudi engagements with regular on-site visits from Dubai for workshops, training and go-live, and remote delivery in between, which keeps costs well below a full on-site team.
Why Saudi Arabia organisations choose Workdeft
- Bilingual Arabic / English portal and knowledge base design
- Business hours, SLAs and calendars configured per region and site
- Experience with banking, telecom, retail and manufacturing groups in the Kingdom
- On-site workshops in Riyadh, Jeddah and Dammam, delivered from Dubai
100+ Freshworks implementations across the GCC.
Organisations we have worked with across the GCC
What we deliver in Saudi Arabia.
Freshworks in Saudi Arabia: common questions.
Planning a Freshworks project in Saudi Arabia?
Tell us what your IT, support or sales teams are wrestling with. We will come back with an approach, a timeline and the people who would deliver it.