Driving Digital Transformations with Industry-Leading Solutions

Empowering Businesses with Smart ITSM, CRM & CX Solutions

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Why Choose Workdeft?

The service we offer is specifically designed to meet your needs.

Certified Implementation Experts

Our team consists of skilled professionals with deep expertise in configuring and deploying industry-leading platforms.

Seamless Integrations

We ensure smooth integration of our products with your existing enterprise systems.

Customized Solutions

Every business is unique, and so are our solutions. We tailor implementations to align with your organization’s specific workflows and objectives.

Ongoing Support & Optimization

Our commitment doesn’t end at implementation. We provide continuous support, monitoring, and optimization to ensure long-term success.

Middleware Development

We specialize in building custom middleware solutions to connect multiple enterprise systems, ensuring seamless data exchange and process automation.

Dedicated Resources & Offshore Teams

Need specialized expertise? We provide dedicated resources for ITSM, CRM, and development projects, offering flexible engagement models to suit your business needs.

Let’s transform the way you do business. Get in touch

Trusted by our clients

Who Are We?

Founded in February 2021, Workdeft Solutions LLP is a global technology consulting and SaaS product development company with offices in India and the UAE. We specialize in helping businesses enhance efficiency, automate processes, and improve customer experiences through cutting-edge IT and business solutions.

Our expertise spans across industries including telecommunications, finance, healthcare, retail, and more. With a strong focus on digital transformation, customer engagement, and IT service management, we empower enterprises to modernize their operations with state-of-the-art platforms.

As a trusted partner for Freshworks, LeadSquared,MoEngage and Ziwo. We bring deep industry knowledge and technical expertise to help businesses implement, integrate, and optimize these platforms for maximum value.

1

Our Vision

To be a leading global provider of digital transformation solutions, enabling enterprises to achieve operational excellence and outstanding customer experiences.

2

Our Mission

To empower businesses with innovative, scalable, and result-driven technology solutions that drive growth, enhance customer engagement, and optimize operations.

3

Our Presence

✔ UAE Office – Serving businesses in the Middle East with enterprise IT solutions.

✔ India Office – The heart of our technology and innovation centre.

Our Clients

At Workdeft, we are proud to partner with businesses across diverse industries, helping them leverage cutting-edge technology to transform their operations.

Industries We Serve

  • Telecommunications – Enhancing ITSM and customer engagement for telecom enterprises.
  • Finance & Banking – Automating processes and improving customer support for financial institutions.
  • Healthcare – Implementing digital solutions for patient engagement and operational efficiency
  • Retail & E-Commerce – Optimizing customer interactions and sales automation for retailers.
  • Technology & SaaS – Providing IT support automation and CRM solutions for tech companies.

Need the right solution for your organization? Let’s connect and explore how Workdeft can help!

Schedule a Call

How We Help Our Clients


Implementing Fresh service to streamline IT processes.

Leveraging MoEngage to deliver personalized customer journeys.

Utilizing LeadSquared to drive lead management and conversion.

Integrating platforms with enterprise systems like CRM, HRMS, and ERP for seamless workflows.

Implementing Ziwo to enhance customer communication with cloud-based contact center solutions.

🚀 Have a business challenge in mind? Let’s solve it together! ✌️

At Workdeft, we provide ITSM, CRM, and CX solutions to streamline operations and drive business growth. Looking for expert guidance?

Let’s connect!

Contact Us

Got any questions? Don't hesitate to get in touch.

UAE Office

DSO-IFZA, Dubai Silicon Oasis, Dubai

+971 505 825 040

India Office

227/1A, Annamalai Industrial Park, Kalapatti, Coimbatore - 641048, Tamil Nadu

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